Contracts

CMP Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. supports contracts at the agreement In the Cloud Monetisation Platform, the entity that holds the instructions for generating the bills for one or more subscriptions. including the addresses and how often the bill is generated. and subscription A billing entity that incurs a charge. Examples include a network attached device whose usage you want to measure and charge for, or a monthly software subscription level for postpaid subscriptions. Contracts are linked with price plans. Typically, a provider defines a small number of contracts. These can then be associated with multiple different price plans via the Business Configuration A module in the CMP Administation console that provides for viewing and modification of business and user applicable system configuration. console.

The following concepts and settings apply to contracts:

Contract Term The total length of the contract (Months): The total length of the contract.
Early Upgrade Term A period at the start of a contract during which a customer is not allowed to change a price plan. (Months): The period at the start of a contract during which customers are not allowed to change their price plan.
Maximum Termination Fee: Maximum monetary fee that can be applied as a termination fee.
Min Period Days Free Termination: Termination fees are charged if the remaining days on a subscription's contract are greater than the termination fee days value.
Minimum Contract Term The minimum amount of a contract that must be served. If a customer is outside this period, they can change price plan at no charge. If they are under the minimum period, they can change the price plan but may be subject to a one-off administration fee. (Months): The minimum time period of a contract that must be served. If a customer In the context of the Cloud Monetisation Platform, an individual or organisation who has signed an agreement to take goods and services from a service provider. A customer receives a bill associated with one or more subscriptions, and can be a single end user or a large company with many subscriptions assigned to one agreement. is outside of this period, they can change their price plan at no charge. If they are under the minimum contract term and outside the early upgrade term, the customer can change their price plan but may be subject to a one-off administration fee.
Notice Period The period of notice a customer must give before a new price plan change comes into effect. (Months): The period of notice a customer must give before a new price plan change takes effect.
Recontracting: When a price plan for a postpaid subscription is either changed or upgraded within an existing contract term, or the contract term has ended and a new contract started. Any recontracting performed within contract may result in termination fees charged for the remaining charges of the old contract.

Because contracts are linked to price plans, price plan changes are also contract changes and you cannot directly manipulate individual contract data. You link a contract to a price plan when creating that price plan in Business Configuration and when doing so, the following are defaulted from contract:

Contract Term
Early Upgrade Term
Notice Period

Agreements

When a price plan with a contract is linked to an agreement this means:

A new contract.
All subscriptions on that agreement share the same price plan and contract values regardless of when they join the agreement.
Subscriptions on agreement contracts are always associated with that contract even after it expires.
Subscriptions on agreement contracts are not allowed direct manipulation of their price plans; this must be done at agreement level.
Agreement price plan changes can be scheduled immediately or at a future date. You can cancel a future plan change prior to it taking effect.

Terms and conditions also reside in the price plan. However, these are independent of the contract.